With the variety of operating systems, browsers and versions that are in use, it won't be surprising your site users contacting you with issues their side. Are you better equipped with the tools and services ready to handle and resolve such client-side issues?
In simple terms, making your website users browser-side logs available on a remote server is remote browser logging.
Suppose you have created a website based on your wonderful idea and started offering the solution to the public. Sooner or later, you will hear from your users for help, that something is not working as expected. To troubleshoot the issues, these logs come in handy to your developers, as those logs convey various functionalities executed client-side that resulted in an error condition.
In contrast, the browser logs that are local to the machine or saved locally is local logging. Sharing data using local logging is often cumbersome.
Though there are several ways to remote upload browser logs, one popular way is using the HTTP POST method. Simply by aggregating the log messages and uploading them to a central server you can achieve remote browser logging. You may choose to upload the logs periodically or based on size or both.
Obviously, you need to spend your time and energy on building such a solution.
With so many providers in remote browser logging business, it can be confusing to select one. Here are the general guidelines:
With ever-increasing competition in the digital world, it is imperative that you have all the tools needed to resolve your user issues and keep users happy, which is part of user experience & satisfaction. Remote browser logging is a tool that helps you in that direction.